When prospective Nissan buyers in the Mumbai Metropolitan Region (MMR) look for a reliable and customer-friendly dealership, ETCO Nissan frequently stands out. With showrooms in both Nerul and Thane , ETCO Nissan combines deep local presence with strong after-sales support. Here are the key reasons why it’s a preferred choice : –
1. Strategic Locations & Accessibility
- ETCO Nissan operates showrooms at Nerul (Sector 1) in Navi Mumbai and Panch Pakhdi, Thane West.
- Having multiple touchpoints in the MMR makes it convenient for customers from different areas to visit, test-drive, or maintain their vehicles.
2. Established Reputation and Experience
- The dealership has been operating since 2013, giving it more than a decade of experience in the region.
- Over the years, it has served 15,000+ satisfied customers and facilitated more than 5,000 vehicle sales according to its own figures.
- Such a track record builds trust: many people prefer a dealer that knows the local market, has stability, and has proven its commitment.
3. Customer-Centric Philosophy
- ETCO Nissan emphasizes a customer-first philosophy.
- Their team is trained to deeply understand customer needs — whether you’re a first-time buyer, or someone who already drives a Nissan, they guide you thoughtfully through model selection, financing, and more.
- They offer door-step test drives (depending on location), which is a big convenience in a high-traffic city.
4. Transparent and Supportive Sales Process
- ETCO Nissan provides transparent pricing, including on-road cost breakdowns (ex-showroom price, RTO, insurance, etc.).
- They help with financing, offering assistance with loan options, eligibility checks, and more.
- They also facilitate car exchange: if you have an existing vehicle, they can assess its value and help you during the trade-in.
5. Strong After-Sales & Service Network
- ETCO Nissan’s service centers are well-equipped with diagnostic tools and staffed by trained technicians who use genuine Nissan parts.
- There are authorized workshops in Turbhe (Navi Mumbai) and Jogeshwari (Mumbai).
- They offer useful customer conveniences like pickup/drop service for servicing, regular reminders, and prepaid maintenance plans.
- Their service center in Turbhe has received praise for its helpful staff, transparent billing, and professional approach.
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6. Genuine Parts & Warranty Support
- As an authorized Nissan dealer, ETCO Nissan guarantees use of original Nissan spare parts, which is critical for long-term performance and reliability.
- They support extended warranty options and maintenance plans, giving buyers peace of mind over the life of their vehicle.
7. Positive Customer Feedback
- On review platforms like Justdial, ETCO Nissan’s Nerul showroom has a 4.0/5 rating from hundreds of customers.
- Customers praise their friendly, cooperative staff, clear communication, and smooth delivery processes.
- Specific testimonials highlight salespeople who answered all questions, and service managers who were knowledgeable and supportive throughout the buying process.
8. Commitment to Trust and Relationships
- ETCO Nissan doesn’t view customer interaction as a one-off sale. Their philosophy, according to their site, is about building long-term relationships.
- Their service centers, sales teams, and overall infrastructure are designed to support not just the point of sale, but the entire ownership journey.
9. Convenient Operating Hours & Contact
- The Thane showroom operates from 9:00 AM to 7:00 PM (Monday to Saturday) and till 6:00 PM on Sunday, making it easier for buyers to visit.
- Their common contact number is +91-88792 88793, and they respond to queries about test drives and bookings.
Conclusion
For Nissan buyers in the Mumbai–Thane region, ETCO Nissan represents a compelling blend of local presence, strong after-sales support, transparent processes, and a customer-first approach. Whether you’re looking to test-drive a new Nissan, finance your purchase, or maintain your car for the long run, ETCO Nissan is well-positioned to deliver a professional and trustworthy experience.
